Category: Chief Designer

Nokia Featured in Two New IDC Reports on Design Thinking

“This IDC PeerScape provides insights from three major organizations — Nokia, Netflix, and NASA — that are design thinking powerhouses. This document focuses on how to create the interdisciplinary teams, business value, and culture that is necessary to integrate design thinking into the enterprise. It should be read in conjunction with IDC PeerScape: Design Thinking Practices to Create Game-Changing User Experiences (IDC #US48405821) where the “how” of great design thinking is the focus.”

“Design thinking needs to be integrated into the capabilities of the enterprise to break away from unsuccessful IT initiatives and to move to delivering highly attractive and successful digital products and services, says Bob Multhaup, adjunct analyst with IDC’s IT Executive Programs (IEP).”

https://www.idc.com/getdoc.jsp?containerId=US48408121


“This IDC PeerScape explores the mindsets of two highly successful design thinking practitioners and how they have advanced the art and science of design thinking to deliver groundbreaking customer experiences. The document not only focuses on exploring the professional craft needed to create value but also describes the design thinkers’ ultimate goal to go beyond pure innovation to best define and package a wide range of solutions into superior customer services that customers regard as compelling offerings.”

“The same approach that has gone into the design of many game-changing digital products can and should be employed by any organization dedicated to creating solutions that customers want and need, states Bob Multhaup, adjunct research advisor, IDC’s IT Executive Programs (IEP).”

https://www.idc.com/getdoc.jsp?containerId=US48405821

Joining DLF, Design Leadership Forum

“We strive to make the Forum inclusive and relevant to those confronting the challenges of leading design teams. This community is built for enterprise design leaders. There are 3,000 members from companies including Discovery Channel, Facebook, Hulu, Fandango, Oracle, Dropbox, IBM, SurveyMonkey, Google, The Walt Disney Company and many more.”

“Our mission is to advance the practice of design leadership by fostering a community where the world’s best can learn from one another. We strive to make the Forum inclusive and relevant to those confronting the challenges of leading design teams.”

“The Design Leadership Forum brings together industry veterans and rising stars who direct design at leading companies. The mission of the Design Leadership Forum is to advance the practice of design leadership by fostering a community where the world’s best can learn from one another.”

Design Leadership Forum


Glad to share that I am joining DLF and I would like to thank Vincent B. and Diego N. for their welcoming messages. Looking forward to participating in the events.

Emotion Tech Forum’s Interview Recording

“The Conference on the Future of Europe is a unique and timely opportunity for European citizens to debate on Europe’s challenges and priorities. The Conference is placed under the authority of the three institutions, represented by the President of the European Parliament, the President of the Council and the President of the European Commission, acting as its Joint Presidency.”

“The Emotion Tech Forum contributes to the discussion on Technology for People in the Digital Transformation category. This year’s agenda features the Head of the Nokia Chicago Innovation Center, Jose de Francisco, a recent recipient of a Design & Innovation Global Award, who will join speakers from Microsoft, Cisco, Adobe, EY, UK Government, City of Helsinki and ONCE.”

Press Release

Online interview for Emotion Tech Forum 2021 – 25 Minutes, English Captions

Interview sections:

  • 00:00 – Introduction
  • 00:48 – Digital Technologies
  • 03:27 – The Experience Economy and X as a Service
  • 09:16 – A Designer’s Perspective
  • 11:40 – QXbD, Quality eXperiences by Design
  • 14:52 – HC AI, Human Centered Artificial Intelligence
  • 18:41 – Emotion Technology
  • 22:22 – Artificial Intelligence: Concerns and Opportunities

The following full-length 5 hour recording of the Forum features captions in Spanish. My interview follows a brief commentary by the journalist Carmen Vilches. Note that it is already bookmarked to start at minute 45.

Full length event recording – 45 minute bookmark – Spanish captions

Welcoming remarks:

  • Fernando López Miras, President of the Region of Murcia
  • Tobias Wiesenthal, Directorate-General for Communications Networks, Content and Technology – European Commission

Speakers:

  • Matthias Ostermann, EY
  • José de Francisco, Nokia
  • Ángel Pérez Puletti, Baufest
  • Paloma Hernández Esteve, Adobe
  • Jeremy Yun, UK Government Digital Service
  • Viivi Lähteenoja, City of Helsinki
  • María Comín Mayordomo, Microsoft
  • Jesús Hernández Galán, ONCE
  • Xavier Azemar, Cisco

I would like to thank Alfonso José García López and the team at Fundación Integra for all of their support and flexibility. It was my pleasure to be involved in this year’s Emotion Tech Forum and I look forward to learning about the new initiatives that will be rolled out soon.


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