“We strive to make the Forum inclusive and relevant to those confronting the challenges of leading design teams. This community is built for enterprise design leaders. There are 3,000 members from companies including Discovery Channel, Facebook, Hulu, Fandango, Oracle, Dropbox, IBM, SurveyMonkey, Google, The Walt Disney Company and many more.”
“Our mission is to advance the practice of design leadership by fostering a community where the world’s best can learn from one another. We strive to make the Forum inclusive and relevant to those confronting the challenges of leading design teams.”
“The Design Leadership Forum brings together industry veterans and rising stars who direct design at leading companies. The mission of the Design Leadership Forum is to advance the practice of design leadership by fostering a community where the world’s best can learn from one another.”
“The Conference on the Future of Europe is a unique and timely opportunity for European citizens to debate on Europe’s challenges and priorities. The Conference is placed under the authority of the three institutions, represented by the President of the European Parliament, the President of the Council and the President of the European Commission, acting as its Joint Presidency.”
“The Emotion Tech Forum contributes to the discussion on Technology for People in the Digital Transformation category. This year’s agenda features the Head of the Nokia Chicago Innovation Center, Jose de Francisco, a recent recipient of a Design & Innovation Global Award, who will join speakers from Microsoft, Cisco, Adobe, EY, UK Government, City of Helsinki and ONCE.”
00:00 – Introduction
00:48 – Digital Technologies
03:27 – The Experience Economy and X as a Service
09:16 – A Designer’s Perspective
11:40 – QXbD, Quality eXperiences by Design
14:52 – HC AI, Human Centered Artificial Intelligence
18:41 – Emotion Technology
22:22 – Artificial Intelligence: Concerns and Opportunities
The following full-length 5 hour recording of the Forum features captions in Spanish. My interview follows a brief commentary by the journalist Carmen Vilches. Note that it is already bookmarked to start at minute 45.
Fernando López Miras, President of the Region of Murcia
Tobias Wiesenthal, Directorate-General for Communications Networks, Content and Technology – European Commission
Matthias Ostermann, EY
José de Francisco, Nokia
Ángel Pérez Puletti, Baufest
Paloma Hernández Esteve, Adobe
Jeremy Yun, UK Government Digital Service
Viivi Lähteenoja, City of Helsinki
María Comín Mayordomo, Microsoft
Jesús Hernández Galán, ONCE
Xavier Azemar, Cisco
I would like to thank Alfonso José García López and the team at Fundación Integra for all of their support and flexibility. It was my pleasure to be involved in this year’s Emotion Tech Forum and I look forward to learning about the new initiatives that will be rolled out soon.
Digital solutions are fueling today’s experience economy at a global scale in a constantly evolving landscape with unprecedented speed. The professional design craft is re-emerging not only as an outcome of societal dynamics but, most critically, as a change agent that shapes culture by placing people’s values and quality considerations at the forefront. In this session we will discuss how to innovate with QXbD, Quality eXperiences by Design, jointly with HCAI, Human Centered Artificial Intelligence and Affective Computing for ‘as a Service’ models.
Las soluciones digitales están impulsando la economía de la experiencia actual a escala global en un panorama en constante evolución con una velocidad sin precedentes. El arte del diseño profesional está resurgiendo no solo como resultado de la dinámica social sino, lo que es más crítico, como un agente de cambio que da forma a la cultura al colocar los valores de las personas y las consideraciones de calidad en primer plano. En esta sesión discutiremos cómo innovar con QXbD, Quality eXperiences by Design, junto con HCAI, Human Centered Artificial Intelligence y Affective Computing para modelos “as a Service”.
Jose de Francisco is the Chief Designer at Nokia Cloud & Network Services, the software leader in the global telecommunications sector, and Head of Nokia’s Chicago Innovation Center, an interdisciplinary R&D facility involving all of the company’s business groups. His professional experience encompasses leadership responsibilities in strategy, design, product management, research, new ventures and marketing. Jose is an award-winning designer and a Distinguished Member (DMTS) of Bell Labs for work on next generation mobile platforms, operations and applications.
José de Francisco es Chief Designer at Nokia Cloud & Network Services, el líder de software en el sector global de las telecomunicaciones, y Head of Nokia´s Chicago Innovation Center, una instalación de I+D interdisciplinaria que involucra a todos los grupos comerciales de la empresa. Su experiencia profesional abarca responsabilidades de liderazgo en estrategia, diseño, gestión de productos, investigación, nuevas empresas y marketing. José es un diseñador galardonado y miembro distinguido (DMTS) de Bell Labs por su trabajo en plataformas, operaciones y aplicaciones móviles de próxima generación.