Tagged: Design Studio

Nokia Software’s Venture Studio – Summer Internship Program 2020


Welcome to the Venture Studio’s 2020 Summer Internship Program. We have made our job to deliver Quality eXperiences by Design (QXbD) and to deliver innovate technological solutions in the process.

Our work intersects Human Centered Design (HCD), Behavioral Economics, and Human Factors Engineering (HFE). The outcome is game changing Human-Machine-Systems (HMS) that excel at best equpping users and organizations to succeed in complex operational environments.

We believe that diversity of thought fuels innovation: our internship program involves an interdisciplinary team working side by side with seasoned experts to invent the future today.

An open and curious mind, creative problem solving coupled with mental toughness, on the job learning, passion for craftmanship and, above all, “making tech human” define our culture and shape what we produce together.


Apply here: Nokia Careers


2020 SUMMER INTERNSHIP BRIEF:

About Nokia: https://www.nokia.com/about-us/what-we-do/

Site: Nokia CTC, Chicago Technology Center

Address: 2000 Lucent Lane, Naperville, IL 60563, United States

Work environment: See Venture Studio photo album and review our HFE Manifesto – we shape technology to serve the human journey

Culture & Workstyle: fluid and interdisciplinary teamwork that challenges preconceptions and fosters experimentation; a work ethic that ecompases integrity, respect, and strives for high performance outcomes

Dates: June 1st thru August 7th (10 weeks)

Application deadline: April 1st (online form, portfolio and resume)

Work hours: Monday thru Friday (business hours)

Travel: field research can involve domestic travel in the US

Compensation: biweekly wages based on hourly rates + overtime

Relocation support: lump sum available under certain conditions

Equipment: MacBook Pro + productivity, communications and design software provided for the duration of the intership

Project context: The following two videos featuring industry analsysts provide background information for this year’s internship projects.


Apply here: Nokia Careers


Did you know…

  1. Given our midcontinent location and fiber concentration, a large percentage of the country’s internet traffic is running through the Chicago area.
  2. Some of the world’s largest data centers are also located here as a result.
  3. Chicagoland is home of prestigious National Labs: Fermilab and Argonne.
  4. Argonne is building the most powerful supercomputer center in the world.
  5. One of Chicago’s 100+ start-up incubators and accelerators, 1871, has become the world’s #1.
  6. Chicago is also one of four cities with three tier-1 research universities and plenty of good talent coming out of a number of well known colleges.
  7. O’Hare is the most connected airport in the U.S.
  8. The Chicago area is home base for 35+ of Fortune 500 companies.
  9. The Midwest compares to California not only in population size, but also in the number of patents, which makes Illinois, jointly with Minnesota, Ohio and Michigan, a global innovation leader.
  10. Nokia Software’s Venture Studio is also based here : )

Last but not least… Naperville is featured as one of the ‘Best Cities to Raise a Family in America’ and ‘Best Cities to Live in America’ . Naperville achieved the No. 1 and No 2 respectively. Naperville also came out on top in the lists of ‘Cities with the Best Public Schools in America’ and ‘Safest Cities in America.’ – Chicago Tribune.


Nokia Corporation is a Fortune Global 500 and a multinational communications and information technology enterprise founded in 1865. There are in excess of 100,000 Nokians worldwide working on a wide variety of leading edge technologies.

Nokia Bell Labs involves some of the industry’s best and brightest minds working on game changing innovations. We are headquartered in Espoo, Finland and are a public limited-liability company listed on the Nasdaq Helsinki, Euronext Paris and New York Stock Exchange.


Apply here: Nokia Careers


Software’s Defining Age


1k Fulton Market


I am on my way to Mobile World Congress and last night I had the opportunity to speak at DevMynd’s “Agile Software in a Hardware World.” That panel discussion featured BMW Technology Corporation (BMW, Mini, Rolls-Royce,) Monsanto’s “The Climate Corporation,” and Nokia Software Group, which I was proud to represent. The venue, 1KFulton, is a century-old and former cold storage building in the Fulton Market neighborhood, home to Google’s Chicago campus.


DEVMYND EVENT


Reflecting on that panel discussion, small group conversations and one-on-one chats before and after the event, I think that it is fair to state the following:

(A) software is undergoing a defining moment while re-shaping industries. “Software defined instruments and systems” have superseded capabilities of hardware-centric deployments.

In other words, economic value and profitability are migrating from conventional products to software dominated environments that control tools, systems, and processes.


In this new context, (B) collaborative undertakings (co-creation, open source,) platforms, modularization and mashups are paving the way for rapid experimentation and for a wide-range of services to surface.

Back to economics… a venture capital firm operating in the Silicon Valley shared with me that when comparing current investments with equivalent old-school ones, they experienced x3 times time-to-market speed at 1/3 of the investment, which allows them to better diversify risk and fund more start-ups in the process.


Moreover, we are now operating at (C) unprecedented speed, scale and scope. For that reason alone, software should improve our ability to “pivot” and dynamically adapt to changing circumstances.

Most plans don’t survive first contact and many start-ups and emerging technologies don’t survive the so-called “crossing-the-chasm” or “Valley of Death.” So, remaining lean and embracing continuous/iterative improvement are of the essence. That’s a quality mantra rather than an excuse for forgoing best quality practices.

Back to economics again: quality management’s definition of “customer satisfaction” is now table-stakes and compliance in that area drives low-cost commoditization. “Customer delight” is the higher benchmark that commands a premium and the kind of margins enabling us to re-invest to further innovate.


Let’s now state the obvious, “customers” are human beings, aren’t they? Interestingly enough, the more sophistication and diversification, the higher the need for (D) humanizing technology so that we can better create, consume, use and democratize any digital services. In turn, this has fostered (E) Design Thinking as a leading innovation practice that intersects art and science. Design Thinking addresses HMS, Human-Machine-Systems, by prioritizing HCD, Human-Centered-Design.

In terms of economic effectiveness and efficiency, that means outcome-oriented system-sizing, rather than over-engineering waste. It also means the definition of meaningful and purposeful requirements: some are designed to meet customer satisfaction metrics, while others are explicitly thought out to exceed that baseline and, hence, to actually deliver the X-Factor prompting customer delight. All key to customer acceptance and adoption growth.

Better yet, one of the event’s participants volunteered the fact that “good design” factoring intuitive interaction, advanced dataviz (data visualization) and effortless controls was proven to shrink the sales cycle by literally half: not only customers perceived and experienced the service’s tangible value early, the sales team was also able to approach more customers in that timeframe. Innovative Human-Computer-Interaction based on information design, value based tasks, streamlined processes, intuitive data visualization, effortless controls and overall UX, User Experience, double as compelling demonstration tools.


This is a side note: that has already become a critical success factor in Artificial Intelligence’s new developments, AI being software’s top transformational exponent as DSS, Decision Support Systems for humans and/or machines become quintessential. I will detail that in another post.


One last thought… (F) software’s pervasiveness has also brought along Agile development practices. These include “user stories” borrowing a Design Thinking technique by which application features are defined by synthesizing human optics (persona/outcome/rationale) to put technical myopia at bay.

After all, we should all be in the business of making tech human. Otherwise, what would negating or ignoring that say about each of us and our collective culture?