“The debate surrounding digitalization has gained increased practical importance […] changes in business approaches, opportunities for organizations in operational and business process development, with effect on the internal and external efficiency of IT.”
“When planning for digital transformation, organizations must factor the cultural changes they’ll confront as workers and organizational leaders adjust to adopting and relying on unfamiliar technologies.”
“Digital transformation has created unique marketplace challenges and opportunities, as organizations must contend with nimble competitors who take advantage of the low barrier to entry that technology provides.”
“Additionally, due to the high importance given today to technology and the widespread use of it, the implications of digitalization for revenues, profits and opportunities have a dramatic upside potential.”
Updated links on Nov 11 2017
2017 – NOKIA LEAN OPS DSS – DECISION SUPPORT SYSTEM
5 minute intro: restricted access
15 minute demo session: https://youtu.be/W0MZeY70ZeE
20 min talk: restricted access
2016 – NOKIA LEAN OPS – IMMERSIVE DATAVIZ & “AUTONOMATION”
3 minute introduction: https://networks.nokia.com/videos/nfv-operations-keep-it-lean
15+ minute demo session: https://networks.nokia.com/videos/lean-nfv-operations-mwc-16
2015 – DIGITAL OPERATIONAL TRANSFORMATION WITH LEAN OPS
10+ minute demo session: restricted
20+ minute deep dive: https://youtu.be/TQEtgpEi5Mc
60 min webinar: https://www.brighttalk.com/webcast/6985/172207
90 min webinar: registration required
2013 – REDEFING LEAN FOR THE CLOUD AGE
5 minute interview – processing
2008 – DIGITAL EXPERIENCES
4 min day-in-the-life “emerging experiences” -Millennial Zoe: https://youtu.be/BDE6XSPHv6c
4 min day-in-the-life “forward looking concepts” -GenX Ethan: https://youtu.be/eX0Qm49RU_0
I need to spend some time locating and reviewing videos discussing other projects that I have been involved in for Mixed Reality (MR), Mobile Edge Computing (MEC), Interactive Mobile Media, Commuting Vehicles, and the Internet of Collaborative Robotics… and will share them in future updates.
“We had also already integrated balloon powered internet into Telefonica’s network which meant that they could serve their customers from our balloons. During the floods O3B networks, Level 3 and Ecologistica Peru helped quickly set up ground stations (which connect the balloons to the Internet’s backbone) in areas with complete outages. Finally, the recent integration of Nokia’s proven LTE technology meant that the balloons could deliver improved LTE service.” – Helping out in Peru by Alastair Westgarth at X.
“We’ve served more than 160GB of data to tens of thousands who would otherwise have not had internet service. That’s enough data to send and receive 30 million WhatsApp messages, or 2 million emails. In situations like this, basic communications tools and access to information are especially important— yet communications infrastructure on the ground is often one of the first things to be knocked out by natural disasters like floods and landslides. The Project Loon team has spent the last few months in technical trials integrating balloon-powered internet into Telefonica’s network and flying balloons in the region, so they were set up and could offer some assistance. Project Loon will continue to deliver balloon powered internet in Peru for as long as it’s needed.” – Nokia’s repost.
Alastair is heading Project Loon and our team was glad to host him and his team at our Cloud Innovation Center earlier in the month. This was a courtesy visit to Nokia’s Chicago Technology Center – Naperville Campus. The day’s agenda featured CIC among other teams.
Nokia’s John and Eric (on the left of this picture) had supported Project Loon and our discussion was centered on the work that our Solutions team is undertaking in the Applications & Analytics Group. We ran the LeanOps demonstration, which helped exemplify the scope of our end to end solutions engineering.
It was a pleasure meeting Alphabet’s X-men : ) and hope to cross paths again.
“Inventing the Future with a focus on groundbreaking innovation, Nokia has been a catalyst for the world’s most powerful, game-changing technology shifts. We are committed to innovating for people and developing new technologies and solutions for the world we live in. With our Technology Vision 2020, we are helping operators deal with extreme traffic growth, simplify network operations and provide the ultimate personal gigabyte experience.” https://networks.nokia.com/innovation
Last month I joined the Chicago’s Science Fair as a judge in the Computer Science category. I am glad to share that received a plaque for my fifth year of service. Then, just a month later, I found myself on the other side of things as a contestant at Nokia’s Innovation Event in Espoo, Finland.
This year’s competition registered about 500 submissions worldwide. LeanOps qualified among the Top 3 Finalists in the Product & Solution Innovation Category. Ted East and I made the trip from Chicago to present on behalf of the team. We all were happy enough with LeanOps’ Finalist position. Moreover, any of the other finalist and shortlisted projects deserved being recipients of the first prize anyway. That speaks to Nokia’s renewed ingenuity and technical prowess.
But, those of us scheduled to be on stage could also feel the kind of mounting pressure that comes from making the most of this sort of high visibility opportunity. So, Ted and I spent a considerable amount of effort crafting and improving our delivery until the very last minute. We had the benefit of invaluable coaching and genuine advice while gearing up for this event. That should not be taken for granted and, therefore, we are humble and grateful for it. The fact is that Barry’s, Fabian’s, Kelvin’s, Corinna’s and Tuuli’s consideration and words of wisdom paid off. We came back home with the First Prize and our gratitude should be extended to everyone making this year’s event happen. My apologies for not having listed everyone’s names here.
Communicating science and technology is a challenge: any of us can risk alienating audiences willing to listen and individuals who would otherwise be excited about what our project entails. Information overload, convoluted jargon and failing to convey what the actual impact would be can jeopardize anyone’s good work due to lack of clarity. Moreover, it can compromise funding opportunities and drive collaboration and talented people away. So, it shouldn’t be hard to concur with Alan Alda, founder of the Center for Communicating Science at Stony Brook University, when he states that “science communication” is as important as science itself (watch min 01:20 onward):
On my own note’s cover page I always scribble a couple of Einstein’s quotes: “if you cannot explain it simply, you don’t understand it well enough” and “everything should be made as simple as possible, but not simpler.” The former reminds me about the negative effect of self-defeating complexity. The later cautions about the diminishing returns of over-simplification and nonsense. Audiences can spot either issue right away, which negatively impacts speakers’ credibility and reputation. Recovering from that bad impression becomes an uphill battle and, unfortunately, bridges can be also burned for no good reason.
Communicating science and technology works best when striking an equilibrium point with (a) a well structured flow populated with (b) meaningful and engaging information of interest that is (c) purposely abstracted at the right level for each audience. Admittedly, by being in Human Factors Engineering, I cannot help but thinking that Information and Cognition Theory principles which serve us well when addressing the design of UI, User Interfaces, also become of the essence in any activity where we happen to be the medium to disseminate concepts, achievements, possibilities, constrains and what’s needed to move forward with a given project.
There also is a need for working with visual communication that can effectively deliver far more information than what words alone would be able to. We created backdrops of infographic quality that helped set the stage at each step. Half way of the talk we played a short video clip that illustrated a key and differentiated project element.
Our discussion flow followed a basic creative brief breakdown, which covered: what, why, how, who and when and the Q&A section helped us provide the next level of detail. Long story short, relevant content of substance remains “conditio sine qua non” – which means distilling indispensable items down to need-to-know, anything you-cannot-do-without.
We also had an impactful demo station at the so-called bazaar area, which had been unveiled and praised by experts at Mobile World Congress 2017 back in March. Last but not least, full credit for this award goes to one of the best teams in our industry. These are craftpeople who put their diverse talent to work by solving new and hard problems and, most importantly, making stuff work in no time.
“Cloud technologies virtualize your network to allow intelligent automation that instantly reacts to fluctuating demand and accelerates new services. Cloud is the foundation for IoT and 5G. But to realize the potential of a software-defined network, you need to operate a software-defined business – with the integrated performance you can depend on. Our cloud solutions and services featured at Mobile World Congress will demonstrate how you can transform your network, operations and business for agility, automation, security and instant service innovation.” – Realizing the agility of software defined business through the Cloud. Nokia, February 2017.
LeanOps was showcased in the booth’s private area. We had a good show and our team was involved in a number of discussions with network operators, ecosystem partners, industry analysts and public officials.
LeanOps’ mission is to “Make Sophisticated Operations Effortless.” Our team assembles end-to-end solutions to deliver the greater value of the whole. This is a systems integration job that takes advantage of Nokia’s portfolio depth, our ecosystem and open source tools. LeanOps interlaces (a) analytics, (b) automation, (c) programmability and (d) human factors engineering: our solution’s DNA.
We unveiled our new Decision Support System (DSS). This is a “solution level” single pane of glass, a metaphorical and multi-modal user interface purposely optimized for inter-disciplinary teamwork. LeanOps’ DSS renders complex systems and delivers multi-dimensional data visualization following the project’s “operations friendly” design directive.
From a Goal Directive Engineering standpoint, we have set a “4I Framework” that entails (1) Intuitive use (2) Immersive and (3) Interactive maneuverability delivering (4) Insightful experiences rather than just data. Moreover, all the magic is fully abstracted and, therefore, the underlying sophistication is completely transparent to the users. LeanOps’ SAIL, Smart Abstraction and Integration Layer, takes care of that under the hood. DSS and SAIL are both intertwined and integral to LeanOps’ end-to-end solutions are not sold independently as standalone products.
I would also like to share that LeanOps’ DSS transcends conventional HCI, Human-Computer-Interaction, to bring about CNI, Collaborative-Network-Intelligence, instead. I personally believe that switching gears from HCI to CNI makes all the difference given the value of human networks and machine networks, where collective intelligence becomes the outcome.
Taking into consideration LeanOps’ next-gen positioning, our MWC demo station was located in the “Cloud Zone,” though it is worth highlighting that LeanOps’ mission entails “operational transformation” with end-to-end solutions addressing hybrid environments and bridging legacy, current and emerging technologies, physical and virtual assets. “Lean” is a holistic undertaking involving practices, processes, technologies, tools and human factors, and so is Nokia LeanOps.
This year’s video is not publicly available. So, if you happen to be a network operator, an enterprise wrestling with complex environments, or a partner interested in LeanOps, please send me a message over LinkedIn to set up a call.
By the way, since I keep getting questions about Nokia’s new phones… I need to refer you to our peers at HMD Global, the independent Finnish company behind the Nokia branded phones. Nokia Corporation focuses on technologies zeroing in on network systems, analytics, applications, and services at the time of writing this. LeanOps is part of Nokia Corporation and our team, Solutions & Partners, is in the Applications & Analytics Group.
Mr. Karlin, associated from 1945 until his retirement in 1977 with Bell Labs, headquartered in Murray Hill, N.J., was widely considered the father of human-factors engineering in American industry. The legacy of that research now extends far beyond the telephone: the keypad design Mr. Karlin shepherded into being has become the international standard on objects as diverse as ATMs, gas pumps, door locks, vending machines and medical equipment […] In 1947 he persuaded Bell Labs to create a unit, originally called the User Preference department and later Human Factors Engineering, to study these larger questions.”
John E. Karlin, Who Led the Way to All-Digit Dialing, New York Times.
As shared in my previous post, we were gearing up for Nokia’s event on Human Factors Engineering and kept busy with the final touches. The event management team at the Technology Leadership Council (TLC) had first planned to host this company conference on November 29. More recently, we moved it to December 6 to better manage some of the logistics.
However, since we will commemorate HFE’s 70th anniversary at Bell Labs this coming year, we have decided to shift gears: we are now working on a celebratory event expanding upon the current agenda. The date for the new conference has not yet been set. But, “third time’s the charm” and the event’s visibility, new scope and impact in 2017 are set to outdo our initial objectives. So, stay tuned : )
In the meantime, our team would like to thank everyone involved in planning and supporting activities up to this point. Given this new undertaking, we would also like to welcome those of you coming on board.
Last but not least, we are very grateful to our guest speakers and hope to be able to re-engage them for the bigger event.
You can click on the left picture to go back to my earlier post to see Nokia’s videos for some of the products and projects listed on the event’s current agenda. The following four ones feature our four guest speakers in some other videos, which happen to be available online.
David Shrier, MIT
Tom McTavish, IIT
Rodo Kotorov, Information Builders
Gordon Vos, NASA
Happy Thanksgiving : )