Tagged: Nokia Bell Labs

Nokia CNS’ Recent Awards


This post shares industry accolades in chronological order over the past 12 months. e.g. October 2020-21. What follows is a brief sample of work done at Nokia CNS, Cloud & Network Services. Chances are, another update will be needed by the end of the year to better reflect 2021’s record.

In follow up discussions after my session on Human Centered Artificial Intelligence (HC AI) at Design Thinking 2021, I was asked to further elaborate about what we do at Nokia CNS across the board. That can be illustrated by sharing some real life examples in the public domain, such as the ones shown here to begin with.

Nonetheless, please note that while these feature remarkable achievements, it is worth highlighting that they are just the tip of iceberg given the breath and scope of Nokia CNS’ portfolio. For those of you interested in further insights, I would refer you to Nokia’s communications. Here are the links to two announcements which were made a year apart:

In his blog from back in March, R. Sahgal, President of Nokia CNS, outlines the following targets:

  • Growth in 5G Core
  • Widening use of analytics and AI-based services that add intelligence to the network
  • Accelerating update of private wireless and industrial automation
  • Increasing investment in digital operations and closed loop automation, and,
  • Surging interest in managed security

Cloud and Network Services: Leading cloud-native and as-a-service delivery Models. March 24, 2021.

At the bottom of this page you will also find a link to the ‘Nokia Achievements’ official page, which expands upon this list to also feature award winning work by Nokians at Bell Labs, Mobile Networks, Network Infrastructure, and the company as a whole.


GLOTEL AWARDS – NOVEMBER 23, 2021

BEST VENDOR 5G INNOVATION

FINALIST

“Recognizing innovation and excellence from the companies involved in advancing and transforming today’s telecoms industry. The Glotels shortlist is here! The winners will be announced during an online ceremony on 23 November.”

Global Telecoms Awards 2021.

NOKIA 5G SA CHARGING FUNCTION

“Nokia Converged Charging (NCC) is built for the dynamic needs of the 5G economy. It provides real-time rating and charging capabilities, enabling Communications Service Providers (CSPs) to effectively monetize all new revenue opportunities and provide a better experience for their consumer and enterprise customers.”

Unlock 5G monetization opportunities with convergent charging.  


GLOTEL AWARDS – NOVEMBER 23, 2021

SECURITY SOLUTION OF THE YEAR

FINALIST

“Recognizing innovation and excellence from the companies involved in advancing and transforming today’s telecoms industry. The Glotels shortlist is here! The winners will be announced during an online ceremony on 23 November.”

Global Telecoms Awards 2021.

NOKIA NETGUARD XDR

“Nokia NetGuard XDR Security Operations is a cloud-native Extended Detection and Response (XDR) platform suite, built as a use-case driven solution for flexibility and ease of integration. NetGuard XDR is already being deployed and has demonstrated 70% increased effectiveness at blocking threats in Security Operations Centers.”

NetGuard XDR Security Operations.


WORLD COMMUNICATIONS AWARDS – OCTOBER 26, 2021

WOMEN IN TELECOMS

FINALIST

“Every entry that has made the shortlist deserves to be celebrated as they represent the very best of the global telecom industry and more importantly has already made it past the rigorous scrutiny of our panel of expert and independent figures from across the world.”

WCA Finalists Innovation and Excellence in Telecoms. October 15, 2021.

NOKIA’S MARY O’NEILL

“Mary is Vice President and responsible for the portfolio management of Business Applications at Nokia. Mary joined Nokia in 2016 via the Nokia security acquisition of Nakina Systems where she was CEO. Mary held numerous positions in Nakina prior to becoming CEO including VP Sales and BusDev, VP Marketing and VP of PLM. Prior to Nakina– Mary was VP of Optera Metro including both optical systems and network management at Nortel including responsibility for business and R&D. Mary is also an experienced BOD member having served on both business and charitable boards.”

TMF Digital Transformation World Series. Mary O’Neill Biography.


5G WORLD – SEPTEMBER 23, 2021

MOST INNOVATIVE AI/ML TECHNOLOGY

AWARD WINNER

“The 5G World Awards celebrate innovation and excellence in the telco industry – acknowledging the entire ecosystem both within London and beyond. With 13 dedicated awards categories, the 5G World Awards are designed to showcase innovation in 5G trials, developments, automation technology, core network technologies and more.”

5G World Awards 2021. September 23, 2021.

NOKIA & VODAFONE ANOMALY DETECTION

“5G World has honored it with the “Most Innovative Artificial Intelligence or Machine Learning Technology for the Network” Award for Anomaly Detection Service, a software product jointly developed with Vodafone, that detects and remediates network anomalies before they impact customers.”

“Anomaly Detection Service, launched in July, is based on Nokia Bell Labs technology and is being rolled out across Vodafone’s pan-European network. The product quickly detects and troubleshoots irregularities, such as mobile site congestion and interference, and unexpected latency, that can impact customer service quality. Vodafone expects that around 80 percent of all its anomalous mobile network issues and capacity demands will be automatically detected and addressed using Anomaly Detection Service.”

Nokia wins 5G World award for most innovative machine learning software product.


DESIGN & INNOVATION GLOBAL AWARDS – SEPTEMBER 20, 2021

DESIGN & INNOVATION GLOBAL

AWARD WINNER

“The winners of the Design & Innovation Awards across 5 categories were announced on Monday, September 20th. These winners were recognized for their excellence across innovation and human-centered design (HCD) accomplishments.”

“From traditional case studies and design-led transformation stories to organizational resilience and agility in trying times, Design Thinking and innovative, human-centered approaches continue to grow in relevance and application across scenarios and disciplines. To highlight these efforts, the 2021 Design & Innovation Global Awards feature exceptional stories demonstrating how Human-Centered Design and the Design Thinking methodology are pivotal to transformation journeys of all types.”

Design & Innovation Awards Winners announced at Design Thinking 2021 Conference. September 21, 2021.

NOKIA’S JOSE DE FRANCISCO

“Jose de Francisco is the Chief Designer at Nokia Cloud & Network Services, the global software leader in the telecommunications sector, and Head of Nokia’s Chicago Innovation Center, an interdisciplinary R&D facility pioneering emerging digital technologies. His professional experience encompasses leadership responsibilities in strategy, design, product management, research, new ventures and marketing.”

“De Francisco is an award-winning designer and a Distinguished Member (DMTS) of Bell Labs for work on next generation mobile platforms, operations and applications, he also holds several active patents and an extensive design portfolio featuring 20+ brands. De Francisco has served with the Advisory Boards for MIT’s Institute of Data, Systems and Society (IDSS) and Illinois Tech’s Entrepreneurship Center. He co-authored the ‘Human Factors Engineering Manifesto’ and is championing the ‘Quality Experiences by Design’ practice devoted to advancing the field of Human Centered Artificial Intelligence (HC AI). His endeavors can be followed on innovarista.org”

VIDEO #1: DESIGN & INNOVATION AWARDS CEREMONY – 2:00 MIN CLIP

DESIGN & INNOVATION GLOBAL AWARDS – SEPTEMBER 20, 2021

DIGITAL TRANSFORMATION

FINALIST

“Digital transformation includes more than a singular digital product, technology investment or service experience. True digital innovation is a holistic, ongoing and collaborative journey, involving the continuous optimization and harmonization of people, process, and technology to develop meaningful experiences both internally and externally. The pandemic pushed digital-first experiences to the forefront, pressing organizations to innovate or fall behind. With this in mind, this category recognizes how Design Thinking and Human-Centered Design play an integral role in spurring more innovative, viable, and sustainable digital shifts.”

NOKIA VENTURE DESIGN STUDIO

“Nokia VDS, Venture Design Studio, implements customer centric practices that involve interdisciplinary talent and co-creation initiatives in a collaborative design environment. Since its inception, Nokia VDS’ culture has been shaped to operate at the fuzzy leading edge and is, therefore, home to QXbD (Quality eXperiences by Design). This practice identifies legitimate problems and devises authentic signature solutions driven by impactful outcomes. Nokia VDS has worked with six cohorts to date, which have engaged customers and strategic partners to create genuine and transformative value. We believe in furthering the possibilities of digital solutions by making tech human.”

VIDEO #2: NOKIA VDS, VENTURE DESIGN STUDIO – 1:00 MIN CLIP

GOOGLE CLOUD PARTNER OF THE YEAR AWARDS – JULY 20, 2021

PARTNER OF THE YEAR

AWARD WINNER

“From application development to machine learning, Google Cloud partners are on the front lines of digital innovation. We’re proud to work with these organizations to turn new ideas into industry breakthroughs. These partners are working with Google Cloud to solve some of today’s biggest business challenges.”

Google Cloud Partner Awards 2020. July 20, 2021.

NOKIA CLOUD BASED 5G RADIO SOLUTIONS

“We’re proud to be named a Google Cloud Industry Solutions Partner of the Year. This award recognizes our success leveraging Google Cloud Platform to create comprehensive and compelling solutions that made a significant impact on one industry across multiple regions.”

“The two companies will develop 5G solutions combining Nokia’s Radio Access Network (RAN), Open RAN, and Cloud RAN, with Google’s edge computing platform. Building on recent partnership announced in February, new collaboration between Nokia and Google Cloud will deliver additional 5G monetization opportunities for Communication Service Providers.”

Nokia and Google Cloud partner to develop new, cloud-based 5G radio solutions. March 15, 2021.


FIERCE INNOVATION AWARDS – DECEMBER 9, 2021

MOST INNOVATIVE AUTOMATED

SERVICE ORCHESTRATION SOLUTION

AWARD WINNER

“Fierce Innovation Award categories are designed to identify and showcase outstanding service and equipment developments unveiled during the past 12 months along with those who make them, install them, and deploy them. These awards are intended to promote the competitive spirit and initiative that spurs the design, development, and distribution of groundbreaking solutions; to seek out the most evolutionary & revolutionary technologies and services in the industry; and to recognize and reward the best and brightest operators, service providers, and vendors for their commitment to next-gen business and consumer offerings.”

Fierce Telecoms Awards 2020. December 9, 2020.

NOKIA DIGITAL OPERATIONS CENTER

“Nokia’s Digital Operations Center software opens new revenue opportunities for communications service providers (CSPs) by establishing innovation ecosystems that offer Network as a Service (NaaS) capabilities to new vertical industries focused on 5G growth and expansion.”

“As a winner of the 2020 Fierce Innovation Awards, the Digital Operations Center was evaluated based on ease of use, ROI, effectiveness, technical innovation, competitive advantage, and financial impact. Since launching in June 2020, Nokia’s Digital Operations Center solution has been selected to support numerous projects globally by CSPs and other industry partners that are building NaaS platforms that span their existing network infrastructures, in conjunction with their build-out of 5G networks.”

VIDEO #3: NOKIA DIGITAL OPERATIONS CENTER – 1:32 MIN CLIP

Nokia’s Digital Operations Center software wins Fierce Innovation Award. December 10, 2020.


NOKIA’S LEGENDARY RECORD

“For more than a century, our unrivaled history of innovation has formed the foundation and shaped the future of technology across the spectrum of telecommunications. From the transistor to the laser and solar cells to satellite communications our inventions have created positive industry disruption.”

“Recognized as leading the technology evolutions that matter, we are committed to delivering networks at the edge of science across mobile, infrastructure, cloud and enabling technologies. We are also committed to nurturing diversity that makes Nokia a more vibrant and exciting place to work.”

Nokia Achievements.

VIDEO #4: NOKIA – 2:12 MIN CLIP

Nokia @ World R&D Process Excellence & Product Development Summit 2022



Next year’s summit is 6 months away. I am pleased to share that I will be there as a guest speaker and would like to thank the event organizers for their kind invitation.

My session will focus on insights about achieving the optimal balance between product design, development and delivery by applying customer centric practices and continuous yet agile process optimization.

I will leverage QXbD, Quality eXperiences by Design, to discus techniques leading to elegant simplification as a critical success factor to right-size the scope of work and to accelerate dynamic processes. I am looking forward to meeting at World R&D 2022 and will welcome any discussions in the meantime.


Link to the conference’s website

Driving AI with QXbD, Quality eXperiences by Design @ Design Thinking 2021


#MakeTechHuman

We should shift the goal of AI from creating pure undirected artificial intelligence to creating beneficial intelligence (…) so let’s start researching this today rather than the night before the first strong AI is switched on.

Stephen Hawking. Reddit Science AMA Series, July 27, 2015.


I would first like to thank those of you who participated in the live AI session at Design Thinking 2021 this past month. Hope that the information and insights shared during our discussion were of value to everyone. I appreciate the positive reviews and the encouragement to keep moving in this direction. Some of you were interested in just understanding how to approach the subject, while others have been working on AI projects for years already and met in the hallway to continue the discussion.

The definition of ‘deep tech’ has evolved. Just for this discussion’s sake and in the context of this specific session, we can think of it as the set of technologies that are not directly developed for end user services. For instance, core research in quantum computing is set to foster pivotal advancements in computational thinking, which leads to game changing performance and capabilities in AI, unleashing new possibilities as a result.



Design wise, our work is driven by devising meaning. We look at benefits and drawbacks, opportunities and risks, and anything in between. These matters become quite tangible when architecting outcomes, which materialize when specific value happens to be created in the process.

That is different from just producing an artifact because we simply can. Design involves experimental undertakings as a deliberate practice. That was the reason behind positioning TOPP, Test Oriented Progressive Prototyping, in our session. TOPP’s concept is key to generating data, analytics, insights and decisions (learning and training in other words) in the realm of QXbD, Quality eXperiences by Design.

Value and quality are correlated. Both are evolving human considerations resulting from our experience with a given service doing some meaningful job for us. This thought applies whether the service is enabled by a conventional product or delivered as a pure play service as such. That statement remains true for physical, digital and hybrid solutions.

De-risking investments in advanced technologies and elevating the chances to succeed in the process can be best approached by ‘designing to value’ and, therefore, by being quality minded. It takes a purposeful human centric orientation, which is achieved by intersecting HCD (Human Centered Design) and HFE (Human Factors Engineering.) It makes not only sense, but it is of the essence in HCAI, Human Centered AI.



As discussed during the session at Design Thinking 2021, investing in ‘AI’s deep tech’ is a critical success factor, but not the only one. We now see a growing share of R&D being devoted to HCAI. System visualization, observability, explainability, intuitive programmability, ease of command and control… all being very relevant and the substance behind the list provided on page 24 in the presentation.

Trending-wise, that happens to be consistent across the board when looking at digital transformation projects. In a discussion with peers at MIT a couple of years ago, I learned that close to 50% of R&D is best devoted to human centric technologies, so that we can reap the benefits and make the most of digital solutions, which turns out to be instrumental to technological leadership. Our conversations at Design Thinking 2021 concurred.

I have made my deck available on the Design Thinking 2021 site, where those who registered for the conference have access to the event’s presentations. As usual, I have also posted a copy on my SlideShare and, this time around, the same file is also available from my LinkedIn profile. Glad to continue the conversation.


Click here to see this and other presentations on SlideShare

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