Digital Transformation drives today’s Workforce Automation and Business Intelligence (BI) initiatives where nimbler agile teams undertake tasks and jobs of unprecedented scale, scope and speed.
Digitalization also involves “Self-Service” business models which are based on the direct involvement of end-users and a frictionless customer journey, all relaying on seemingly instantaneous and automated mass-personalization.
Given that digitalization has become pervasive and that ‘making tech human’ has become a critical success factor, the new field of Genuine Intelligence (GI,) addresses holistic Human-Machine-Systems (HMS) leveraging collaborative environments comprised of networked insights, tools and processes. GI’s signature deliverable is Digital Decision Support Systems involving Integrated Workspaces.
This construct adheres to LeanOps and Quality by Design (QbD) principles for emerging technologies and, therefore, optimizes for (a) quality outcomes as gauged by consumer and operational experiences performed under (b) highly efficient operations and (c) advantageous resource utilization and effort levels.
Both value generation and productivity gains are constantly audited and iteratively improved throughout event lifecycles and over the lifespan of the system.
Jose de Francisco is a Senior Design Director at Nokia Software Group. His 20+ year experience encompasses multi-disciplinary leadership responsibilities in strategy, product & portfolio management, research & development, marketing, partnerships and project & program management. Jose is a Distinguished Member of Technical Staff (DMTS) and has worked with Bell Labs on next generation platforms. He is a Member of the Advisory Board at MIT’s Institute for Data Systems and Society (IDSS) and is the recipient of an MBA in International Marketing and Finance (MBA/IMF) from Chicago’s DePaul University as a Honeywell Europe Be Brilliant Scholar. Jose also holds a postgraduate degree in Human Factors Engineering from BarcelonaTech (UPC) and can be followed on innovarista.org.
This is just a quick note to share that I’m planning to attend the following forums on Digital Transformation, Customer Experience and Big Data in Chicago. Let me know if you will be there and let’s plan to meet. Thanks to Argyle’s team for their kind invitations.
See you there : )
“We had also already integrated balloon powered internet into Telefonica’s network which meant that they could serve their customers from our balloons. During the floods O3B networks, Level 3 and Ecologistica Peru helped quickly set up ground stations (which connect the balloons to the Internet’s backbone) in areas with complete outages. Finally, the recent integration of Nokia’s proven LTE technology meant that the balloons could deliver improved LTE service.” – Helping out in Peru by Alastair Westgarth at X.
“We’ve served more than 160GB of data to tens of thousands who would otherwise have not had internet service. That’s enough data to send and receive 30 million WhatsApp messages, or 2 million emails. In situations like this, basic communications tools and access to information are especially important— yet communications infrastructure on the ground is often one of the first things to be knocked out by natural disasters like floods and landslides. The Project Loon team has spent the last few months in technical trials integrating balloon-powered internet into Telefonica’s network and flying balloons in the region, so they were set up and could offer some assistance. Project Loon will continue to deliver balloon powered internet in Peru for as long as it’s needed.” – Nokia’s repost.
Alastair is heading Project Loon and our team was glad to host him and his team at our Cloud Innovation Center earlier in the month. This was a courtesy visit to Nokia’s Chicago Technology Center – Naperville Campus. The day’s agenda featured CIC among other teams.
Nokia’s John and Eric (on the left of this picture) had supported Project Loon and our discussion was centered on the work that our Solutions team is undertaking in the Applications & Analytics Group. We ran the LeanOps demonstration, which helped exemplify the scope of our end to end solutions engineering.
It was a pleasure meeting Alphabet’s X-men : ) and hope to cross paths again.