Tagged: Service Design

Design Thinking 2021 Conference: Digital Transformation Enterprise Award Finalist



“We’re excited to announce the Enterprise-Wide Digital Transformation Finalist for the 2021 Design & Innovation Awards!  The awards celebrate and recognize innovation and human-centered design (HCD) accomplishments across communities and organizations. Come join us this September 20th at Design Thinking 2021”  

Design & Innovation Global. For more information, visit designthinkingusa.com  #DIAwards2021 #DesignThinking2021


This is my third post on this year’s Design Thinking 2021 conference. Earlier ones shared information on my talk about Human Centered Artificial Intelligence (HC AI) and another award opportunity in the Design Champion category.

The list of finalists for the Enterprise Award Category feature Carrier Global Corporation, BetterUp and Nokia. Our team shares best wishes with our peers at Carrier and BetterUp. We look forward to connecting at Design Thinking 2021 to exchange insights and discuss our common passion in furthering the relevance and business impact of design in everyone’s best interest.

In Nokia’s case, there is a need for crediting the tireless work performed at our Venture Design Studio (VDS) in the area of new product and service innovation by six cohorts since the VDS’ inception. Customer centric practices, interdisciplinary skills and creative talent shape our diverse mindset. That leads to a set of emerging and non-conventional workstyles that we put to the test across a number of initiatives addressing system design, operations and collaborative knowledge sharing.

Our co-creation engagements range from early use case ideation to the design of sophisticated systems conceived to create new value while operating at ease. We deliberately seek meaning and outcomes that effectively transform how our customers, partners, peers and also ourselves work to get things done. In this context, intertwining value, simplicity and culture articulates principled design decisions.

Venture Design Studio at Nokia Cloud & Network Services
DESIGN THINKING 2021 CONFERENCE – DIGITAL TRANSFORMATION ENTERPRISE AWARD – FINALISTS

Design Thinking 2021 Conference: Design Leadership Award Finalist



“We’re excited to announce the Design Thinking Champion Finalists for the 2021 Design & Innovation Awards!  The awards celebrate and recognize innovation and human-centered design (HCD) accomplishments across communities and organizations. Come join us this September 20th at Design Thinking 2021”

Design & Innovation Global. For more information, visit designthinkingusa.com  #DIAwards2021 #DesignThinking2021


At the time of writing this, I am in the process of completing my presentation materials for Design Thinking 2021 where I will be discussing Human Centered Artificial Intelligence (HC AI) driven by Quality eXperiences by Design (QXbD). Here is the link to the abstract for that session, which has been scheduled for the afternoon of Tuesday, September 21. Admittedly, this is bitter sweet since I will be missing Nokia‘s Algorithm World, which takes place that same day at the Nokia Chicago Innovation Center, my home base.

I am very glad to share that Nokia is this year’s twice finalist for awards in the areas of Digital Transformation and Design Leadership. This post shares last night’s news on the later. Given the caliber of the participants, this is a humbling experience which credits the thoughtfulness, ingenuity and passion of the interdisciplinary cohorts involved at the Venture Design Studio (VDS) and the opportunity to work with customers, partners and peers, who happen to be among the best in industry in today’s changing environment.

At a personal level, I am not only grateful for everyone’s consideration, but also for the opportunity to continue to actively contribute to our shared interest in the Design & Innovation community around devising sound technological solutions that put people first. On our team’s behalf, I would like to also convey the very best to Tata Consultancy Services and to Chrysalis who are also finalists for this year’s Design Champion Award. Looking forward to seeing you and continuing the discussion onsite and online as needed.

DESIGN THINKING 2021 CONFERENCE – DESIGN THINKING CHAMPION AWARD – FINALISTS

Nokia Software’s Venture Studio – Summer Internship Program 2020


Welcome to the Venture Studio’s 2020 Summer Internship Program. We have made our job to deliver Quality eXperiences by Design (QXbD) and to deliver innovate technological solutions in the process.

Our work intersects Human Centered Design (HCD), Behavioral Economics, and Human Factors Engineering (HFE). The outcome is game changing Human-Machine-Systems (HMS) that excel at best equpping users and organizations to succeed in complex operational environments.

We believe that diversity of thought fuels innovation: our internship program involves an interdisciplinary team working side by side with seasoned experts to invent the future today.

An open and curious mind, creative problem solving coupled with mental toughness, on the job learning, passion for craftmanship and, above all, “making tech human” define our culture and shape what we produce together.


Apply here: Nokia Careers


2020 SUMMER INTERNSHIP BRIEF:

About Nokia: https://www.nokia.com/about-us/what-we-do/

Site: Nokia CTC, Chicago Technology Center

Address: 2000 Lucent Lane, Naperville, IL 60563, United States

Work environment: See Venture Studio photo album and review our HFE Manifesto – we shape technology to serve the human journey

Culture & Workstyle: fluid and interdisciplinary teamwork that challenges preconceptions and fosters experimentation; a work ethic that ecompases integrity, respect, and strives for high performance outcomes

Dates: June 1st thru August 7th (10 weeks)

Application deadline: April 1st (online form, portfolio and resume)

Work hours: Monday thru Friday (business hours)

Travel: field research can involve domestic travel in the US

Compensation: biweekly wages based on hourly rates + overtime

Relocation support: lump sum available under certain conditions

Equipment: MacBook Pro + productivity, communications and design software provided for the duration of the intership

Project context: The following two videos featuring industry analsysts provide background information for this year’s internship projects.


Apply here: Nokia Careers


Did you know…

  1. Given our midcontinent location and fiber concentration, a large percentage of the country’s internet traffic is running through the Chicago area.
  2. Some of the world’s largest data centers are also located here as a result.
  3. Chicagoland is home of prestigious National Labs: Fermilab and Argonne.
  4. Argonne is building the most powerful supercomputer center in the world.
  5. One of Chicago’s 100+ start-up incubators and accelerators, 1871, has become the world’s #1.
  6. Chicago is also one of four cities with three tier-1 research universities and plenty of good talent coming out of a number of well known colleges.
  7. O’Hare is the most connected airport in the U.S.
  8. The Chicago area is home base for 35+ of Fortune 500 companies.
  9. The Midwest compares to California not only in population size, but also in the number of patents, which makes Illinois, jointly with Minnesota, Ohio and Michigan, a global innovation leader.
  10. Nokia Software’s Venture Studio is also based here : )

Last but not least… Naperville is featured as one of the ‘Best Cities to Raise a Family in America’ and ‘Best Cities to Live in America’ . Naperville achieved the No. 1 and No 2 respectively. Naperville also came out on top in the lists of ‘Cities with the Best Public Schools in America’ and ‘Safest Cities in America.’ – Chicago Tribune.


Nokia Corporation is a Fortune Global 500 and a multinational communications and information technology enterprise founded in 1865. There are in excess of 100,000 Nokians worldwide working on a wide variety of leading edge technologies.

Nokia Bell Labs involves some of the industry’s best and brightest minds working on game changing innovations. We are headquartered in Espoo, Finland and are a public limited-liability company listed on the Nasdaq Helsinki, Euronext Paris and New York Stock Exchange.


Apply here: Nokia Careers